Last updated: October 27, 2026
This Privacy Policy applies to our sites.
This Policy describes how we treat personal information on the websites where the policy is located, which includes www.arcadiahomecare.com. Arcadia Home Care is part of the Addus HomeCare family of companies. This policy does not describe how we treat information we get from other sources including your medical information. For information regarding how we treat your medical information, please see our HIPAA Notice of Privacy Practices. By interacting with us, you consent to these practices.
We collect contact information. For example, we might collect your name and email address if you contact us through the site. We might also collect your phone number, credit card information, and/or bank information if you pay us through our website.
We collect information you submit or post. We collect information when you contact us.
We collect other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us.
We collect information directly from you. For example, if you contact us.
We collect information from you passively. We and our service providers use cookies and similar technologies when you visit our website. Some are first-party cookies, which are set by our website, for example to remember your cookie preferences. Others are third-party cookies, which are set by companies whose services we use, such as our website analytics provider. We group these technologies into the following types:
- Essential – necessary for our website to function, such as remembering your cookie preferences. These are always active.
- Statistics – help us understand how visitors use our website so we can improve it. These are set only if you opt in.
For more information, see our Cookie Policy.
We use information to respond to your requests or questions. For example, we might use your information to respond to your request for a product demonstration or if you apply for a job with us.
We use information to improve our products and services. We may use your information to make our website and products better. We might use your information to customize your experience with us. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, and our websites.
We use information for marketing purposes. For example, we might send you information about new products and special offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting.
We use information to communicate with you about your account or our relationship. We may contact you about your account or feedback. We might also contact you about this Policy or our website Terms.
We use information as otherwise permitted by law.
We will share information within the Addus family of companies.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who perform services for us. We may also share information with companies that operate our websites or send emails or make calls for us. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We will share information with our business partners. For example, we will share information with third parties who co-sponsor a promotion. These partners may send you information about events and products by mail or email.
We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business was sold we may give our customer list as part of that transaction.
We may share information for other reasons we may describe to you.
You have certain choices about sharing and marketing practices.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, email us at info1@addus.com. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control cookies and tracking tools. When you first visit our website, non-essential cookies are disabled until you choose to accept them. You can review or change your choices at any time using the Cookie Preferences button on our website. We honor Global Privacy Control (GPC) signals sent by your browser. We do not respond to browser “Do Not Track” signals, because there is no uniform standard for them. Your browser may also allow you to block or delete cookies; if you block essential cookies, some features of our website may not work. For more information, see our Cookie Policy.
Your California Privacy Rights.
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.
California residents may be entitled to additional rights over their personal information. For more information about those rights and how to exercise them, please see our California privacy notice here, which is incorporated by reference into this policy.
These Sites and Children.
Our sites are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.
Information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.
We use standard security measures.
The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
We may link to other sites or have third party services on our site we don’t control.
If you click on a link to a third party site, you will be taken to websites we do not control. This policy does not apply to the privacy practices of that website. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
If you have any questions or concerns about this Privacy Policy or if you would like to correct or update your information, you may contact us at:
Addus HomeCare
Attn: Addus Privacy Officer
6303 Cowboys Way, Suite 600
Frisco, TX 75034
Email: info1@addus.com
We may update this Policy.
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.